Privacy Policy

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Privacy Policy

Home / Privacy Policy

Last Revised: July 9th, 2025
HaloTurf, LLC. ("Company", "we", or "HaloTurf") respects the privacy of its customers and users of its website, services, and communications platforms. This Privacy Policy explains how HaloTurf collects, uses, shares, and safeguards your personal information ("Personal Information") via our website, mobile applications, physical locations, messaging programs, and other services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy.

If you have questions or concerns, contact us at:
HaloTurf, Attn: Data Privacy
10611 Calle Lee D-129, Los Alamitos, CA 90720

1. Information We Collect

We may collect Personal Information from you in the following ways:

  • When you submit a contact form, schedule a consultation, request service, or sign up for newsletters or promotions.

  • During transactions or communications through our website, at in-person locations, or via SMS or email.

  • When you submit a job application or inquire about employment.

  • Automatically through cookies, pixels, or similar technologies.

Types of Information May Include:

  • Name, email, phone number, address, and service preferences

  • Device and browser data, IP address, geolocation

  • User behavior on site and responses to marketing communications

2. How We Use Your Information

We use Personal Information to:

  • Respond to inquiries or service requests

  • Communicate via SMS or email (with proper opt-in)

  • Send appointment reminders or service updates

  • Improve our website and services

  • Comply with legal or regulatory obligations

If you opt in to SMS updates, you will receive recurring messages. Message frequency varies. Message and data rates may apply. Text STOP to unsubscribe and HELP for support.

3. SMS and A2P 10DLC Compliance

We comply with carrier and regulatory requirements for A2P 10DLC messaging in the United States.

  • You must opt in before receiving SMS messages.

  • Opt-in is collected via web forms, keyword responses, or direct consent.

  • All messages include clear opt-out instructions.

  • We retain proof of consent in compliance with TCPA and carrier rules.

  • We do not use public URL shorteners in SMS communications.

4. Disclosure of Personal Information

We do not sell your Personal Information. We may share it with trusted third parties only as needed to:

  • Deliver Services (e.g., payment processors, CRM platforms, web hosts)

  • Meet legal obligations

  • Prevent fraud or protect safety

All third parties are contractually obligated to protect your data and may not use it for other purposes.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Understand user behavior

  • Deliver a better user experience

  • Support marketing and analytics

You can manage cookies via your browser settings or visit www.allaboutcookies.org to learn more.

6. Your Rights and Choices

Email & SMS:
You may opt out of marketing messages at any time:

  • For SMS: Text STOP to opt out

  • For email: Click "Unsubscribe" in the footer

Data Access & Deletion:
You may request access to or deletion of your data by contacting us.

7. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect Personal Information from minors. If you believe we have collected such information, contact us for prompt removal.

8. Data Security

We use industry-standard safeguards including:

  • Secure Socket Layer (SSL) encryption

  • Access-controlled storage

  • Third-party payment gateways

Despite these efforts, no system can guarantee 100% security.

9. Do Not Track Notice

We do not currently respond to browser-based "Do Not Track" signals.

10. Job Applicants

Information submitted during job applications may be used for recruitment, verification, and compliance purposes. It may be shared with third-party HR or background check services as necessary.

11. California Privacy Rights (CCPA)

California residents may:

  • Request access to their Personal Information

  • Request deletion of their Personal Information

  • Opt out of sale (we do not sell data)

To exercise these rights, email us or use our online privacy form.

12. Third-Party Sites

Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes via our website or email.