Privacy Policy

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Privacy Policy

Home / Privacy Policy

Last Revised: April 5th, 2026
HaloTurf, LLC. ("Company", "we", or "HaloTurf") respects the privacy of its customers and users of its website, services, and communications platforms. This Privacy Policy explains how HaloTurf collects, uses, shares, and safeguards your personal information ("Personal Information") via our website, mobile applications, physical locations, messaging programs, and other services (collectively, the "Services"), including haloturf.com, haloturfca.com, haloturfaz.com and any associated landing pages, subdomains and/or service domains. By accessing or using our Services, you agree to this Privacy Policy.

If you have questions or concerns, contact us at:
HaloTurf, Attn: Data Privacy
10611 Calle Lee D-129, Los Alamitos, CA 90720

1. Information We Collect

We may collect Personal Information from you in the following ways:

  • When you submit a contact form, schedule a consultation, request service, or sign up for newsletters or promotions.

  • During transactions or communications through our website, at in-person locations, or via SMS or email.

  • When you submit a job application or inquire about employment.

  • Automatically through cookies, pixels, or similar technologies.

Types of Information May Include:

  • Name, email, phone number, address, and service preferences

  • Device and browser data, IP address, geolocation

  • User behavior on site and responses to marketing communications

2. How We Use Your Information

We use Personal Information to:

  • Respond to inquiries or service requests

  • Communicate via SMS or email (with proper opt-in)

  • Send appointment reminders or service updates

  • Improve our website and services

  • Comply with legal or regulatory obligations

If you opt in to SMS updates, you will receive recurring messages. Message frequency varies. Message and data rates may apply. Text STOP to unsubscribe and HELP for support.

3. SMS and A2P 10DLC Compliance

We comply with carrier and regulatory requirements for A2P 10DLC messaging in the United States.

  • You must opt in before receiving SMS messages.

  • Opt-in is collected via web forms, keyword responses, or direct consent.

  • All messages include clear opt-out instructions.

  • We retain proof of consent in compliance with TCPA and carrier rules.

  • We do not use public URL shorteners in SMS communications.

4. Disclosure of Personal Information

We do not sell your Personal Information. We may share it with trusted third parties only as needed to:

  • Deliver Services (e.g., payment processors, CRM platforms, web hosts)

  • Meet legal obligations

  • Prevent fraud or protect safety

All third parties are contractually obligated to protect your data and may not use it for other purposes.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies on our websites and landing pages to understand how visitors interact with our content, to measure the effectiveness of our advertising, and to improve your experience.

What Are Cookies? Cookies are small text files placed on your device when you visit a website. They help us recognize your browser, remember preferences, and understand how you use our site.

Cookie Categories We Use:

  • Essential Cookies — Required for core site functionality such as security, consent management, and session handling. These cannot be disabled.
  • Analytics Cookies — Help us understand how visitors use our site by collecting anonymous usage data. We use Google Analytics 4 (GA4) and Microsoft Clarity for this purpose.
  • Marketing/Advertising Cookies — Used to deliver relevant ads and measure campaign performance. We use Google Ads (conversion tracking and remarketing), Meta Pixel (Facebook/Instagram advertising), and Google Tag services for this purpose. These cookies may track your activity across websites to build a profile of your interests.
  • Functional Cookies — Enable enhanced functionality and personalization, such as chat widgets or saved form preferences.

Third-Party Cookies: Some cookies are placed by third-party services that appear on our pages. These include Google (analytics and advertising), Meta (advertising), and Microsoft (analytics). These third parties have their own privacy policies governing their use of your data.

 

Managing Your Preferences: When you first visit our site, a cookie consent banner will appear allowing you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our website footer. You may also manage cookies through your browser settings.

Cookie List: For a detailed list of the specific cookies used on this site, including their names, providers, purposes, and durations, please review our cookie declaration below.

6. Your Rights and Choices

Email & SMS:
You may opt out of marketing messages at any time:

  • For SMS: Text STOP to opt out

  • For email: Click "Unsubscribe" in the footer

  • For cookies: You can manage your cookie consent preferences at any time by clicking the cookie settings link available on our website.

Data Access & Deletion:
You may request access to or deletion of your data by contacting us.

7. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect Personal Information from minors. If you believe we have collected such information, contact us for prompt removal.

8. Data Security

We use industry-standard safeguards including:

  • Secure Socket Layer (SSL) encryption

  • Access-controlled storage

  • Third-party payment gateways

Despite these efforts, no system can guarantee 100% security.

9. Do Not Track Notice

We do not currently respond to browser-based "Do Not Track" signals.

10. Job Applicants

Information submitted during job applications may be used for recruitment, verification, and compliance purposes. It may be shared with third-party HR or background check services as necessary.

11. California Privacy Rights (CCPA)

California residents may:

  • Request access to their Personal Information

  • Request deletion of their Personal Information

  • Opt out of the sale or sharing of their Personal Information. (we do not sell data)

Sharing personal information with advertising partners (like Google and Meta) for targeted advertising purposes may be considered "sharing" under CPRA, users can opt out via the cookie consent banner or by clicking on the "Do Not Sell or Share My Personal Information" Link below.

To exercise these rights, email us or use our online privacy form.

Do Not Sell or Share My Personal Information 

12. Third-Party Sites

Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes via our website or email.

14. Consent Mode

We use Google Consent Mode to respect your cookie preferences. When you decline non-essential cookies, our analytics and advertising tools operate in a restricted, cookieless mode.

No personal data is collected from users who do not consent, though anonymized, aggregated signals may be used for conversion modeling purposes.